- European Laboratory Supplier will not return the value of the product or resend merchandise unless inadequate circumstances have occurred with transportation or management imputed to European Laboratory Supplier.
- If the previous circumstances concur, the price that originally appeared in the order will be returned or credited to the customer.
- The guarantee of the products sold by European Laboratory Supplier is established exclusively by the manufacturer of the product, in the scheduled conditions of manipulation, its correct use and conservation, and in the terms contained in the certificates of guarantee of the product that are accompanied with the product.
- Any defect of manufacture and functioning of products bought through European Laboratory Supplier is established by the manufacturer. European Laboratory Supplier in its corporate responsibility, as vendor, offers to its customers the services of intermediation for communicating with the manufacturer or distributor. This will be performed in an effective and accountable manner for the customer.